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Frequently Asked Questions

We Do Diversity Data. Ethically.

Anonymous and Empowered
We understand you might wonder why we collect diversity data in an anonymous application process. Simply put, it helps us build a more inclusive workplace. But unlike other companies, CandidateX gives you complete control over your data, ensuring it remains private, confidential, and anonymized.
Understanding Your Needs
How you identify is crucial to finding a workplace where you truly belong. CandidateX uses your anonymized data to provide personalized insights that help break down bias and empower organizations to create a more inclusive environment tailored to your needs.
Your Data, Your Advantage
We collect comprehensive diversity data to personalize your job search and provide valuable insights. By sharing information about your gender, ethnicity, sexual orientation, care responsibilities, faith, disability, veteran status, age, mental health, and socioeconomic background, you help us connect you with inclusive employers and empower you with relevant market data.
Your Data is Safe with Us
As a tech-for-good company, CandidateX is committed to ethical practices and the highest standards of data security. Your privacy is our priority.
General Questions
At CandidateX we believe that everyone, irrespective of background, should be able to achieve their full potential. Our core and only value is 'to become a Better Human'.

As Better Humans, we can create access for all. We can have an impact through tools, resources, and a powerful inclusion-conscious network where all members derive value from each other, contributing to build a better tomorrow.
Human bias in the hiring process is a major factor which lessens the opportunity for underrepresented candidate groups, so we believe in highlighting skills and experience rather than background.

By systemically and consistently removing details from a CV which can lead to bias whether conscious or unconscious we can drastically improve the chances for diverse candidates.
Data Privacy
Yes, of course. You are free to answer only the questions you feel comfortable sharing. Otherwise just choose 'prefer not to say'. You can revisit your responses here any time.
Our vision is to be recognised globally as the trusted platform for inclusion. We therefore can not stress enough the importance and the value we place in managing your data.

The way that CandidateX uses your data is simple. We segment your data to;

1) Provide you with a highly personalised candidate experience, relevant to your skills and experience, and the things that matter to you as a human being!

2) Provide hiring businesses with diversity insights (anonymised) so that they can identify areas for improving their inclusivity.

Protecting the data of our users is central to everything we do at CandidateX. It’s only through maintaining the anonymity of candidates that we’re able to develop the trust needed to collect honest feedback and generate meaningful insights.

We respect your privacy, and are committed to protecting your anonymity, and as such we have a thorough approach to data protection and privacy, and we continually assess how new features and technology might impact the security of user data ensuring our technology and processes meet the standards necessary to protect the data of our users.

We encourage you to read our Privacy Policy

Data Anonymisation
Our Talent Intelligent Platform uses artificial intelligence to redact CV's. This AI has been trained to detect any information that can lead to conscious or unconscious biases.
We redact the following; Name, photo, location, gender indicators and external links to your social profiles.

Anything that may give way to bias on gender.
CandidateX PlatformPricing
For all enquiries around publishing your vacancies, please contact us

There is no cost for candidates using our application system. We believe everyone deserves equal opportunities in their job search, which is why we've made our AI-powered anonymization service completely free for all applicants.

Candidates can find jobs in the UK here and jobs in North America here 

CandidateX Training

If your organisation is currently using a Learning Management System (LMS) we can send you the course to be accessed there. Your LMS must access SCORM 1.2 files. (SCORM files are shareable content file types and 1.2 is the most popular SCORM file type). We are on hand to answer any questions on this here 

If your organisation does not have an LMS, no problem! We will provide access to complete the e-Learning directly via the learner’s email.

All learners are registered using their email. This enables CandidateX to track progress of your learners for completion. All learners who complete the course will be provided with their individual accreditation directly to their emails.

Yes, absolutely! The course has been developed with this in mind. You can access on any device.
Throughout the course there are key takeaways which the learner can download or print. Additionally, we have an ‘Additional resources’ section where you can access research and other key reading material.

If you are a facilitator, we have dedicated guidance notes which we will share with you when you on-board.
Each learner will earn individual inclusion training CandidateX credentials, recorded on blockchain technology. We will provide you with a social media toolkit so you can showcase your award directly onto your LinkedIn profile and beyond.
This course is ideal for anyone involved in the hiring process, especially talent professionals and hiring managers.

Through our training, you’ll discover practical strategies to overcome common unconscious biases that can impact your daily practices. For businesses and organizations, this course provides a tangible proof point of your DEI commitments while helping you build more inclusive teams.
CandidateX e-Learning is a groundbreaking, interactive training program like no other. Developed in collaboration with top talent acquisition specialists, diversity and inclusion experts, and learning professionals, this course is designed to revolutionize how talent professionals and hiring teams approach inclusion.

This course sets a new standard, aligned with our core value of being a Better Human and our mission to create equal access to opportunity for underestimated talent.

Unlike traditional training, our e-learning experience is dynamic and engaging. It offers hands-on, interactive learning that directly impacts talent professionals' daily actions. We’re confident this program will transform your hiring process and help create lasting, positive change. There’s truly nothing else like it out there.
EOR Service
Our EOR and background check services are designed with a strong DEI focus, ensuring that your hiring process is inclusive and free from bias. We remove potential barriers disproportionately affecting underrepresented talent, providing all candidates with an equitable and fair experience.
We work with dedicated DEI advisors to ensure that the Employer of Record (EOR) and background check processes align with inclusive best practices. Our advisors review the hiring and onboarding steps to minimize unconscious bias and promote diversity in your talent pool.
Yes! Our EOR and background check services are available in many locations around the globe, allowing you to hire diverse talent regardless of your candidate's location. We understand the unique challenges of different regions and adapt our services to meet local regulations and DEI needs.
Absolutely. We are a WBE (Women Business Enterprise) certified provider, ensuring that our services support diversity and are held to the highest standards of integrity and accountability.
Unlock Your Potential:
Join the CandidateX Talent Pool and discover opportunities with companies that value diversity.
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